Are you handy or know someone who is? Why buy a mass produced wood mantel surround that is not your style or the perfect stain color if you don't have to? For more than 12 years this Standard Insert Firebox has been the answer for millions throughout North America. This Firebox is rated and tested for gel usage only. It has been high-temperature painted for safety and is made with thick gauge steel for durability. Side flanges have been added with holes to attach it safely to your wood mantel. Just make sure you have a 1-inch clearance from behind the wall.

Many condo developers, home builders, restaurants and bed and breakfasts have used this safety firebox to custom make their own mantel surrounds to fit their decor. Now it is being offered directly to the public at the builders cost!

Firebox Features:

• High-temperature painted
• Constructed of thick gauge steel
• Side flanges attach to wood mantel
• Signature slide shut off system
• Includes 3 split cedar logs, 3 cans of starter SunJel Pure fuel, mesh screen & screen rod
• Gel fuel usage only
• Made in the USA

Dimensions: 24"H x 22"W x 15"D

Weight: 65 lbs.

Product Specifications:

Assembled Dimensions
15.00 × 22.00 × 24.00 inches
Shipping Dimensions
28.50 × 25.75 × 17.00 inches
Shipping Weight
67.00 pounds

Shipping:

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This item ships via FedEx or UPS (depending on your zip code). Once shipped, you will receive a tracking # via the email address you provide. Ground shipments usually arrive within 2-5 business days. Please inspect the package when it arrives to review if damage occurred during shipping. If a box is crushed, wet or severely damaged, reject the shipment and do not sign for it. The item will be returned to us, which allows us to file a claim. We will then be able to ship your replacement item within 24 hours.
If shipment is found to be damaged after delivery, contact customer service immediately so a claim can be filed. Please retain all damaged items and shipping materials, as the carrier may need to perform an inspection.

Warranty:

Patio Heater Supply offers our customers a 30-day (30 days from the original invoice date) satisfaction replacement or refund guarantee on all purchases. However, the Basic 30 Day Warranty policy applies only if the Product Return Procedure set forth in the RETURN POLICY tab of the product specification listings is followed. If the customer does not follow the stated Return Policy, it will result in the loss of the Basic 30 Day Warranty benefit. Furthermore, all return shipments not in compliance with these instructions will be rejected.

Return Policy:

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To return a product based upon the replacement/return guarantee of Patio Heater Supply, you must call or e-mail our Returns Department and obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (described above). Patio Heater Supply will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 15 days in which must be returned to Patio Heater Supply. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.

Customer is solely responsible for shipping any returned product to Patio Heater Supply. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, Patio Heater Supply Return Procedure will be breached and Patio Heater Supply will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.

Patio Heater Supply will not refund to Customer the original shipping charges. In addition, Patio Heater Supply charges a 25% re-stocking fee on all non-defective returns for refund.

Products being returned for a refund, must be received by Patio Heater Supply prior to 30 days from the original invoice date. Returns received after the 30 day return period will no longer be eligible for refund.

Shipping charges are non refundable.

Items with Free Shipping:
Returns on items that included 'Free Shipping' will be credited for the item ONLY minus the original shipping charges we incurred to ship the item(s) out to you & restocking fees will still apply. 'Free Shipping' will no longer apply once the item is returned. You will be responsible for the return shipping charges, as well as the shipping charges to send your replacement item.

NO RETURNS ON CUSTOM ORDERS.

Assembly:

This product ships unassembled and will require easy and straight-forward assembly using common household tools. Detailed instructions are included.

Satisfaction:

Satisfaction Guarantee: At Patio Heater Supply, customer satisfaction is a measure of how products and services supplied by our company meet or surpass your expectations. Through our testimonies, our satisfied customers speak for themselves. Every day we strive to ensure that all of our customer needs and expectations are met. We want to establish and maintain a relationship that is built on QUALITY products and service that Patio Heater Supply provides to both commercial and residential clients worldwide.